The best solution for customer relationship management with a highly secure and reliable environment!
At Direc Business Technologies Inc. (DBTI), we’re all about the people. We build and bring the best customer experience with Zendesk, our CRM software for support, sales, and customer engagement.
Zendesk
CRM software for enterprises and small-to-medium businesses designed to nurture meaningful connections and maximize agent productivity. Through AI-powered automations, it offers instant issue resolution and personalized customer support experience, whether through email, live chat, or phone.
Lark
Boost your team’s performance with all-in-one software that streamlines planning, tracking, and collaboration, from desk to frontline. Simplify teamwork and achieve more with advanced operations, communication, and project management software. Designed with the needs of small to medium businesses in mind, Lark is your next-generation workflow solution to keep your business in check at every angle.