Ransomware has remained one of the biggest threats to businesses in and out of the country. But why is ransomware in the Philippines continuously rising? And why aren't we acting now?Businesses today, regardless of industry, rely on digital networks to operate more efficiently. But with...
7 Ways AI in Customer Service is Faster and More Personal Today, customers expect quick yet personalized service, so it’s something businesses can’t ignore anymore. That’s why more companies are using Artificial Intelligence or AI in customer service. By automating tasks, AI makes it easier to solve...
What if your customers could start a conversation with your brand on social media, continue it on your website, and complete their purchase in-store without missing a beat? That's true omnichannel support.Retail in the Philippines has come a long way. From crowded malls to the...