RETURNS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Direc Business Technologies, Inc. (“we,” “us,” or “our”), concerning your access to and use of the direcbusiness.com (“Site”) website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected to it (collectively, the “Site”). These Terms and Conditions apply to the use of the Site and to all transactions involving services, software solutions, and physical goods or merchandise offered by Direc Business Technologies, Inc.

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, you are expressly prohibited from using the Site, and you must immediately discontinue your registration.

Supplemental terms and conditions or documents that may be posted on the “site” from time to time, and we reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.

The information provided on the “site” intends for distribution to or use by any person or entity outside the jurisdiction of Direc Business Technologies, Inc. or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, Direc Business Technologies, Inc. has all the proprietary rights to direcbusiness.com and all its source codes, databases, functionalities, software, website designs, audios, videos, texts, photographs, and graphics on the “site” (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by Direc Business Technologies, Inc. or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the Republic of the Philippines.

The “content” and the “marks” provided on the Site AS IS for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the “site” and no “content” or “marks” may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the “site,” you are granted limited access and use the “site” and to download or print a copy of any portion of the “content” to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the “site,” the “content,” and the “marks.”

USER REPRESENTATIONS

By using direcbusiness.com, you represent and warrant that:

If you provide any untrue, inaccurate, not current, or incomplete information, we have the right to suspend or terminate your account and refuse any current or future use of direcbusiness.com (or any portion thereof).

USER REGISTRATION

You may be required to register to fully access the “site’s” functionality and do transactions. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PROHIBITED ACTIVITIES

You may not access or use the “site” for any purpose other than making the “site” available. It may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

As a user of the “site,” you agree not to:

USER-GENERATED CONTRIBUTIONS

The “site” may invite you to chat or leave comments in blogs, message boards, online forums, and other functionality. It may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials, including but not limited to texts, writings, videos, audios, photographs, graphics, comments, suggestions, or personal information or other materials (collectively, “Contributions”).

“Contributions” may be viewable by other users of the “site” and through third-party websites. As such, any “contributions” you transmit may treat as non-confidential and non-proprietary. When you create or make available any “contributions, you thereby represent and warrant that:

CONTRIBUTION LICENSE

By posting your “contributions” to any part of the “site,” or making these “contributions” accessible to the “site” by linking your account to any of your social networking accounts, you automatically grant. 

You represent and warrant that you have the right to permit to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such “contributions” (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such “contributions,” and grant and authorize sublicenses of the preceding. The use and distribution may occur in any media format and through any media channel.

We have the right, in our sole and absolute discretion:

  1. To edit, redact, or otherwise change any “contributions.”
  2. To re-categorize any “contributions” to place them in more appropriate locations on the “site.”
  3. To pre-screen or delete any “contributions” at any time and for any reason, without notice

We have no obligation to monitor your “contributions.”

GUIDELINES FOR REVIEWS

We may provide you with areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:

We may accept, reject, or remove reviews at our discretion. We have absolutely no obligation to screen reviews or delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners.

By posting a review, you now grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means display, perform, and distribute all content relating to reviews.

SOCIAL MEDIA

As part of the functionality of the “site,” you may link your third-party accounts by either: (1) providing your Third-Party Account login information through the “site”; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.

By granting us access to any Third-Party Accounts, you understand that 

(1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the “site” via your account, including without limitation any friend lists and 

(2) we may submit to and receive from your Third-Party Account additional information to the extent you will notice when you link your account with the Third-Party Account.

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the “site” provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these “submissions” for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

SITE MANAGEMENT

We reserve the right, but not the obligation, to:

SALE OF GOODS

In addition to software solutions and professional services, Direc Business Technologies, Inc. may offer physical goods and merchandise (“Goods”) for sale through the Site. All purchases of Goods are subject to availability and acceptance by us.

We reserve the right to refuse or cancel any order for Goods at our sole discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent transactions.

Product descriptions, images, and specifications are provided for reference purposes only. Actual products may vary slightly due to manufacturing, packaging, or display differences.

Ownership and risk of loss for Goods shall pass to you upon successful delivery of the items to the shipping address you provided.

PRICING AND PAYMENT

All prices for Goods are listed in Philippine Peso (PHP) unless otherwise stated and are exclusive of shipping fees, taxes, or other charges unless explicitly indicated.

Payment must be completed in full at the time of checkout. Orders will only be processed once payment has been successfully confirmed through our authorized third-party payment gateway providers.

We reserve the right to change prices, product availability, and promotions at any time without prior notice.

SHIPPING AND DELIVERY

Shipping fees, delivery timelines, and available shipping methods will be displayed at checkout or communicated separately upon order confirmation.

Estimated delivery times are provided for reference only and may vary depending on location, courier availability, and external factors beyond our control. We shall not be liable for delays caused by third-party logistics providers, force majeure events, or incorrect delivery information supplied by you.

You are responsible for ensuring that the delivery details provided are accurate and complete. Any additional costs incurred due to incorrect or incomplete shipping information shall be borne by you.

RETURNS, REFUNDS, AND CANCELLATIONS FOR GOODS

Due to the nature of physical merchandise, returns and refunds are subject to the following conditions:

  1. Returns Eligibility Returns are accepted only for Goods that are:
    1. Defective upon arrival
    2. Damaged during delivery
    3. Incorrect items received
  2. Requests for returns must be submitted within 7 days from the date of delivery.
  3. Non-Returnable Items The following items are non-refundable and non-returnable:
    1. Items damaged due to misuse, mishandling, or normal wear and tear
    2. Items returned without original packaging or proof of purchase
    3. Sale or promotional items, unless defective
  4. Refund Processing Once the returned item has been inspected and approved, refunds will be processed using the original payment method within a reasonable processing period, subject to the policies of the payment gateway provider.
  5. Cancellations Orders for Goods may only be canceled prior to shipment. Once an order has been dispatched, it can no longer be canceled and will be treated as a return request, subject to the conditions above.

Shipping fees are non-refundable unless the return is due to our error or a defective product.

For information about how to contact Direc Business Technologies Inc., please visit our contact page.